Warranty Coverage

Quality comes standard

Every part we sell carries a warranty built to be simple and comprehensive. The full terms are outlined below, so you know exactly what your coverage includes.

Our Commitment

We Stand Behind the Parts, We Sell

Every eligible OEM used part is warranty-backed from purchase. If a covered part fails during its warranty period, contact our support team for the claim process. Coverage applies to the part itself; labor costs are excluded.

90 Days
Regular parts

Standard on all eligible OEM used parts from the purchase date.

60–90 Days
Engines & transmissions

Set by the age of the unit, confirmed at the time of purchase.

Parts Only
What the warranty applies to

Covers the component supplied. Labor is excluded on all items sold.

Before you buy

How the Warranty Works

Coverage Overview

Our warranty covers damaged parts and items sent in error. Coverage extends to the part alone; labor costs are not included on any item sold. Where a part is damaged we will work to replace it, and if no replacement is available a full refund is issued.

Duration depends on the component. Engines and transmissions carry 60 to 90 days based on the age of the unit, while regular parts carry 90 days.

Important Information
Verify the part you need with an experienced mechanic before ordering.
Order cancellations may incur a 25% restocking fee plus deferred shipping.
Incorrectly ordered parts returned are subject to the same 25% fee.
Contact us before returning any part under warranty.
What we guarantee

Where You're Protected

Engines — rod knock, cracked blocks, and excessive smoking for 90 days
Transmissions — correct function at purchase, all gears in good condition
Parts supplied damaged or sent in error
Replacement unit, or a full refund where none is available
Before installation

Getting It Right the First Time

1

Confirm with a mechanic

Verify the part you need before ordering.

2

Inspect on arrival

Note any damage on the shipping document and keep a copy.

3

Check reprogramming needs

Some modules require dealer software before fitting.

4

Use a qualified installer

Improper installation isn't covered.

Exclusions

What's Not Covered

—Labor costs on any item sold.
—Sensors and wiring harnesses.
—Carrier bearings and housings.
—U-joints, CV joints, and ball joints.
—Improper installation or misuse after purchase.
—Loss of income, rental fees, or other consequential damages.
Making a claim

Filing a claim

1
Contact us with your order number and a description of the issue.
2
Submit all four required items: a diagnostic report, an installation report, video of the issue, and photos of the affected part.
3
Once the claim is verified, we ship a replacement or issue a refund.
All four documents are mandatory. Claims cannot be processed without them.

Experiencing an Issue with Your Purchase? Let Us Help

Our team is available 10:00 AM – 7:00 PM Eastern Time, Monday through Friday.

Request a free quote+1 (855) 723-4848